Digital Christmas List
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CONTACT
Real help from a real family.
Send a note about account access, a Christmas Pass payment, a private list, or anything that is not working the way it should.
Email support
Email josh@noraknows.ai and include the email address used for the parent account. Do not include a child PIN, shopper secret, payment-card number, or other private access token.
Helpful details
For faster troubleshooting, include:
- What you were trying to do.
- The page or feature where the problem occurred.
- The approximate date and time.
- A screenshot with private information removed.
Payment questions
For Christmas Pass questions, include the parent-account email and the date of purchase. Never send full card details by email.